I am SOOOOOOO Mad - Posted: Wed Oct 10, 2007 4:40 pm
Speeds
Super Member
Joined: 02 Sep 2007
Posts: 787
Location: Crowthorne, Berkshire
Hi Guys.
Pleae pass this on to anyone you know with a Spinal Injury.
Spinal Homecare, a company who provides carers for spinally injured, cannot guarantee to provide respite care despite what their website says. www.spinalhomecare.co.uk
Today, 12 days before my holiday with Thomas, we were called by the company to say that they cannot provide respite care for Dom (my hubby) while I am away with Thomas.
I am so mad. We wrote to them over 4 months ago and they provided care in July.
Apparently from the email sent in reply to my snotty one they cover all their permanent care first and anyone left they can use for respite. That to me is not good enough - leaving me just 12 days notice to find someone else.
Well I have found another person but that is not the point. Their website states they provide permanent and respite care so I am so cross.
I am passing this on to everyone. While I do not want to see them go out of business I will ensure that they amend their website and also give clearer information to anyone who contacts them.
OK rant over
_________________ Karen, Dominic, Thomas, Zola and Belle
totally disgusting. i am so sorry you have had to go throo all of this at such a late stage nearing your holiday. im so glad you managed to sort a carer out and i hope it all goes well and you and thomas can enjoy your break without worrying. take care. barbs
- Posted: Wed Nov 14, 2007 11:03 am
Speeds
Super Member
Joined: 02 Sep 2007
Posts: 787
Location: Crowthorne, Berkshire
Becky came during the half term and now she is coming again the week after next as I am off working for 3 days in Manchester.
The cost was cheaper than the other place and we have a much better feeling of "family" rather than "business" when talking to JPAS AKA - Jo who runs this group.
I would love to find a group of people who could do this locally. At £100+ per night - not sure what the staff get paid but it has to be a reasonable amount. Even if I could get someone locally for Dom it would be great. Becky lives in Milton Keynes I think (or Nottingham!) - (never ask a man for girly details).
_________________ Karen, Dominic, Thomas, Zola and Belle
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